To CSR or not to CSR?

Icarus Air, a Singapore-based airline, originally operated as a Private Limited Company (Ltd), specializing in regional flights. In 2013, seeking to accelerate its growth, the company transitioned into a Public Limited Company (PLC), allowing it to raise significant capital through public share offerings. This move enabled Icarus Air to expand rapidly across Southeast Asia, establishing itself as a prominent player in the region’s aviation industry. However, this expansion has not been without challenges and controversies.

Despite its growth, Icarus Air has faced mounting criticism regarding its operational practices. Concerns have been raised about the airline’s environmental impact, particularly its significant carbon emissions, and accusations that it has not taken meaningful steps to mitigate these effects. Additionally, reports have emerged about poor working conditions in its maintenance facilities in Cambodia, prompting questions about the company’s commitment to ethical labor standards. These issues have put pressure on Icarus Air to demonstrate its alignment with its vision statement, which emphasizes “sustainable and ethical growth while enriching communities.”

In response, Icarus Air’s executives have proposed a new CSR initiative to align more closely with the company’s corporate objectives which include a commitment to the triple bottom line. The plan involves building a school for the local community near its Cambodian maintenance factory and planting a tree for every mile flown by its aircraft. The executives believe these measures could not only improve their social and environmental contributions but also boost their brand image and increase their share price by appealing to environmentally conscious investors and consumers.

However, the company’s approach has sparked debate internally. Consultants have expressed concerns that the initiative may be perceived as superficial, potentially inviting accusations of greenwashing. They also highlighted the high costs of implementing such projects, which may strain the company’s financial resources, questioning whether this approach aligns effectively with their corporate objectives.

The executive team must decide whether to proceed with the campaign, balancing the potential benefits and costs.

Questions for students:

  1. Define the term Triple Bottom Line. (2)
  2. Explain the difference between a Private Limited Company and a Public Limited Company. (4)
  3. Discuss whether Icarus Air should adopt the new CSR initiatives or not. (10)